Frequently Asked Questions | QARS

What services do you provide?

We specialise in all aspects of air conditioning and refrigeration, including the design, installation, and maintenance of cool roomsfreezer roomssplit systemsducted air conditioning, and commercial refrigeration systems. We also offer 24/7 breakdown support.

Do you service both residential and commercial customers?

Yes. We work with homeowners, small businesses, restaurants, cafés, supermarkets, medical facilities, and more. Every job is tailored to suit the specific needs of the client.

What makes you different from larger companies?

We’re a small, agile, and customer-focused business. You’ll deal directly with experienced technicians who can make quick decisions, respond faster, and give personalised service without the delays or bureaucracy of larger firms.

Do you offer emergency repairs?

Absolutely. We provide 24/7 emergency refrigeration and air conditioning repairs to ensure minimal downtime and protect your stock or comfort.

Can you design a custom cool room or freezer room?

Yes. We create purpose-built solutions based on your specific storage needs, ensuring energy efficiency, compliance with regulations, and reliable performance.

How often should my air conditioning or refrigeration be serviced?

We recommend servicing at least once a year for air conditioning systems and every 6–12 months for refrigeration equipment, depending on usage. Preventive maintenance helps avoid costly breakdowns and keeps systems running efficiently.

Do you use energy-efficient or eco-friendly systems?

Yes. We prioritise systems that are energy-efficient and use environmentally responsible refrigerants, helping reduce running costs and environmental impact.

What areas do you service?

We operate locally and in surrounding areas, offering fast, reliable call-outs. Contact us to confirm availability in your location.

How can I book a service?

You can call us directly or use our online enquiry form. We’ll respond promptly to arrange a time that suits you.